
I am a seasoned leader with more than three decades of experience driving sales growth, optimizing operations, and building high-performing teams. Known for my innovative approach and multi-brand franchise expertise, I consistently streamline processes, expand client bases, and deliver strong organizational results.


Paul J. Scales is a seasoned leader with over 30 years of experience in franchising, B2B and B2C sales and business management. He has a demonstrated ability to implement strategic sales initiatives, optimize operations, and drive exceptional revenue growth. Paul excels at streamlining administrative processes to reduce errors and enhance efficiency, consistently achieving record-setting sales figures while managing relationship development, strategic promotions, and expanding client bases. Renowned for his innovative approach, he specializes in executive management, resource coordination, employee development, and building high-performing teams that deliver continuous improvement across business operations, and sales functions. Paul's expertise spans multi-brand franchise leadership, vendor and team management, key account development, regulatory compliance, and budget forecasting, making him an accomplished professional dedicated to maximizing organizational success.
Multi Brand Franchise Leadership
Sales & Marketing Leadership
Process Management
Data Analysis and Monitoring
Brand Visibility Development
Franchise Development
Regulatory Compliance Know-how
Forecasting & Projections
Risk Management Process
Vendor Management
Key Account Management
Business & Technical Documentation
Social Media Networking
Product Presentation
Process Monitoring
Customer Needs Assessment
Personnel Management
Entrepreneurial Operating System (EOS)
Team Management
Continuous Process Improvement
New Business Development
Performance Optimization
Persuasive Negotiation
Negotiation/Conflict Resolution
Budget Management & Forecasting
Research & Analysis
Sales & Marketing Mgmt.
Computer software and hardware enthusiast. Advanced proficiency in Word, Excel, Power Point, Act-On, QuickBooks, Copilot AI and several e-mail marketing software. Extensive internet experience including Google AdWords, online marketing, some experience with WordPress and many other ERP and CRMs including Sales Force and ZOHO.


JAN-PRO International
Vice President of Operations
United Franchise Group
Regional Vice President
The Cleaning Pros
President and Founder
System4 LLC
Vice President Business Development
Coverall North America, Inc
Director of Field Sales and Development
Boca Pharmpac
Director of Sales and Operations

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