Paul Scales

I am a seasoned leader with more than three decades of experience driving sales growth, optimizing operations, and building high-performing teams. Known for my innovative approach and multi-brand franchise expertise, I consistently streamline processes, expand client bases, and deliver strong organizational results.

Biography

Paul J. Scales is a seasoned leader with over 30 years of experience in franchising, B2B and B2C sales and business management. He has a demonstrated ability to implement strategic sales initiatives, optimize operations, and drive exceptional revenue growth. Paul excels at streamlining administrative processes to reduce errors and enhance efficiency, consistently achieving record-setting sales figures while managing relationship development, strategic promotions, and expanding client bases. Renowned for his innovative approach, he specializes in executive management, resource coordination, employee development, and building high-performing teams that deliver continuous improvement across business operations, and sales functions. Paul's expertise spans multi-brand franchise leadership, vendor and team management, key account development, regulatory compliance, and budget forecasting, making him an accomplished professional dedicated to maximizing organizational success.

Core Competencies

  • Multi Brand Franchise Leadership

  • Sales & Marketing Leadership

  • Process Management

  • Data Analysis and Monitoring

  • Brand Visibility Development

  • Franchise Development

  • Regulatory Compliance Know-how

  • Forecasting & Projections

  • Risk Management Process

  • Vendor Management

  • Key Account Management

  • Business & Technical Documentation

  • Social Media Networking

  • Product Presentation

  • Process Monitoring

  • Customer Needs Assessment

  • Personnel Management

  • Entrepreneurial Operating System (EOS)

  • Team Management

  • Continuous Process Improvement

  • New Business Development

  • Performance Optimization

  • Persuasive Negotiation

  • Negotiation/Conflict Resolution

  • Budget Management & Forecasting

  • Research & Analysis

  • Sales & Marketing Mgmt.

Technical Skill

Computer software and hardware enthusiast. Advanced proficiency in Word, Excel, Power Point, Act-On, QuickBooks, Copilot AI and several e-mail marketing software. Extensive internet experience including Google AdWords, online marketing, some experience with WordPress and many other ERP and CRMs including Sales Force and ZOHO.

Professional Experience

JAN-PRO International

Vice President of Operations

United Franchise Group

Regional Vice President

The Cleaning Pros

President and Founder

System4 LLC

Vice President Business Development

Coverall North America, Inc

Director of Field Sales and Development

Boca Pharmpac

Director of Sales and Operations

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