Franchise consulting
We help brands franchise, and franchisors grow.
AssureScale works with business owners who are ready to franchise and with franchisors who want to sell more units and build stronger systems. The advice comes from more than 30 years running sales, operations, and development inside national franchise brands.
30+ yrsFranchise & B2B leadership
Multi-brandFranchisor-side executive roles
FounderBuilt and ran an operating company
EOSEntrepreneurial Operating System
Services
How AssureScale helps
Hands-on consulting on the franchisor side of the table, from the first decision to franchise through a growing, multi-unit system.
Franchise readiness
An honest look at whether your business is ready to franchise: the model, the unit economics, what makes it repeatable, and what has to be in place first.
Franchise development & sales
A sales process that produces qualified owners: lead flow, follow-up, discovery day, and the presentation that closes the right candidates in the right territories.
Operations & systems
Operations manuals, training, vendor programs, and reporting that let franchisees run the business the same way every time. EOS implementation for the franchisor team.
Franchisee support & performance
Field support, KPIs, and coaching that raise unit performance and keep franchisee relationships strong as the system grows.
Growth planning
Forecasting, budgets, and territory plans so leadership knows how many units to sell, where, and what it takes to support them.
Fractional leadership
Part-time senior leadership for development or operations while you build the team, without the cost of a full-time executive.
Approach
Three stages, in order
Whether you're franchising for the first time or growing an existing system, the work follows the same order. Growth comes after the foundation holds.
Stage 1
Assess
Understand where the brand stands today and what is holding growth back.
- Business model and unit economics
- Current sales and support process
- Franchisee and team conversations
Stage 2
Build
Put the systems in place that franchisees and your team will run on.
- Operations manuals and training
- Sales process and materials
- Reporting, vendors, and compliance
Stage 3
Grow
Sell units with a disciplined development process and support new owners so they succeed.
- Franchise sales and discovery
- Territory planning
- Field support and KPIs
Clients
Who we work with
Two kinds of brands, at two different points. If either sounds like you, we should talk.
Thinking about franchising
Business owners ready to expand
- You have a profitable location or service people ask to replicate
- You want to know if franchising is the right way to grow
- You need operations, training, and sales built before you launch
- You want an experienced guide alongside your franchise attorney
Already franchising
Franchisors ready to grow
- Unit sales have stalled or leads aren't converting
- Franchisee performance is uneven across the system
- Support and operations haven't kept up with growth
- Leadership needs a plan, and the bandwidth to carry it out
Leadership
Paul J. Scales, Principal
Paul Scales has spent more than 30 years in franchising, B2B and B2C sales, and business management. He has led operations and franchise development for national franchisors, and founded and ran his own operating company.
His work centers on what makes a franchise system hold together: sales processes that produce qualified owners, operations that reduce errors and cost, franchisee relationships that last, and teams that keep improving. He brings multi-brand leadership, vendor and key account management, regulatory compliance, and budget forecasting to every client engagement.
Experience
- JAN-PRO InternationalVP of Operations
- United Franchise GroupRegional Vice President
- The Cleaning ProsPresident & Founder
- System4 LLCVP Business Development
- Coverall North AmericaDirector of Field Sales & Development
Contact
Ready to franchise, or ready to grow?
Pick a time on Paul's calendar for a first conversation about where your brand is today and where you want it to be, or send an email. Every conversation is confidential.
paulscales@assurescale.com